The hardest to call! How does the Patient Ombudsman help? Special episode
As many as 80,000 patients a year report their concerns about incidents in medical facilities via the Patient Ombudsman helpline. The cases are many and varied. In the latest episode of the programme 'Po pierwsze Pacjent', recorded during the 18th Patients' Organisations Forum, Monika Rachtan talks to Patients' Rights Ombudsman Bartłomiej Chmielowiec about the modernisation of the health system and key challenges such as ensuring safe and high quality care.
The latest episode of the programme 'Patient First' is now here! And in it, in a live broadcast during the 18th Patients' Organisations Forum #FOP24, with Patients' Ombudsman Bartholomew Chmielowiec, we address key issues concerning the modernisation of the healthcare system.
The Ombudsman shares his thoughts on the key challenges facing the healthcare system today, focusing on what steps can be taken to ensure safe and quality care for patients.
In the context of the 'Demand Quality' campaign, I ask the Ombudsman how he intends to combine the expectations of patients with the capabilities of the medical staff in order to realistically raise the standards of medical services. This is key to improving both the health of patients and the comfort of medical staff, which has a direct impact on the entire health care system.
We discuss how patients can approach the Ombudsman with problems encountered in the healthcare system and what action is taken in response to the most common enquiries made to the Ombudsman's helpline. This is an important conversation for everyone who cares about access to quality healthcare.
Watch the entire conversation with the Patient Ombudsman on channel 👇
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Previous episodes
The National Oncology Network - what benefits will the patient gain? Episode 36
Oncology care in Poland plays a key role in the fight against cancer, providing the foundation for a better quality of life for patients
Don't eat, don't drink... or parenteral nutrition. Episode 35
Parenteral nutrition is a method that has been developing in Poland for 40 years.
The heart of music, the power to help. Jurek Owsiak and WOŚP. Episode 34
The Great Orchestra of Christmas Charity has for years been committed to providing modern medical equipment to Polish hospitals
A common language between patient and doctor. Is it possible? Episode 33
Guest of the episode highlights significant challenges in communication between doctors and patients
Into the New Year without addictions. What can you do to truly say goodbye to addictions? Episode 32
Emphasising the role of sport in the addiction treatment process is not only a matter of promoting a healthy lifestyle, but also of building awareness of alternative methods of coping with addiction
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